Refund policy
Return & Refund Policy
We want you to love your purchase from NORI SEVENTYSEVEN. If for any reason you're not completely satisfied, we're here to help.
Returns
We accept returns within 21 days of the original purchase date. To be eligible for a return:
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Items must be unused, unwashed, and in their original, undamaged condition
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Tags must be intact
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Items must not be altered in any way
To initiate a return, please contact us at info@noriseventyseven.com with your order number and reason for return.
Return Shipping & Duties
Customers are responsible for all return shipping costs and any duties or import fees associated with the return. We recommend using a trackable shipping method to ensure your return is received.
Refunds
Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed to your original payment method within 5–10 business days. Shipping fees are non-refundable.
Exchanges
We do not offer direct exchanges. If you'd like a different size or style, please return the item and place a new order.
Non-Returnable Items
Gift cards, sale items marked final sale, and custom orders are not eligible for return.
If you have any questions, please reach out to us at info@noriseventyseven.com